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App accessibility

NHS Education for Scotland (NES) are committed to easy access for everyone. We're constantly working towards improving the accessibility of this website to ensure we provide equal access to all of our users.

The NHS Scotland COVID Check application was first launched in September 2021. 

This application is run by NHS Education for Scotland . We want as many people as possible to be able to use this application. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the application using just a keyboard
  • navigate most of the application using speech recognition software

AbilityNet   has advice on making your device easier to use if you have a disability.

How accessible this application is

We know some parts of this application are not fully accessible:

  • the app form labels are currently not fully optimised for mobile screen-reader use

We will look to fix these issues within the next few iterations of the application.

What to do if you can't access parts of this application

If you need information on this application in a different format like accessible PDF, large print, easy read, audio recording or braille: 
 
Email: support.web@nes.scot.nhs.uk 
 
We’ll consider your request and get back to you in 5 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Applications and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint contact the Equality Advisory and Support Service (EASS)  .

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. If you are deaf and would like to communicate with us without visiting the office please contact us using the email address below and we can use contactSCOTLAND-BSL interpretation service   to discuss your issues.

Email:colin.sanders@nhs.scot 

Telephone: 0141 223 1400 (ask for Colin Sanders) 
 
Address: 2 Central Quay, 89 Hydepark Street, Glasgow, G3 8BW

Technical information about this application’s accessibility

NHS Education for Scotland is committed to making its application accessible, in accordance with the Public Sector Bodies (Applications and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

This application is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard  , due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons:

Labels and descriptions not appropriate for screen reader use

Some of our form elements are missing appropriate labels and descriptions which will make it difficult for those using screen readers to describe what the element is. This fails WCAG Success Criterion 2.4.6 Headings and Labels  

How we tested this application

This application was tested on the 7th September 2021. The test was carried out by a member of staff from NES Digital using a combination of:

  • Android mobile phone with TalkBack and Select To Speak screen-reader software
  • Apple Ipad with VoiceOver screen-reader software

Within this we tested:

  • homepage 
  • pages with form elements
  • pages with text 

What we are doing to improve accessibility

We plan to have this application fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard by the end of the 2021/2022 financial year.

This statement was prepared on 8th September 2021.

Help stop the virus. Download the app today.

By using the NHS Scotland COVID Check app, alongside existing public health and contact tracing measures, you can help to stop the spread of the virus in Scotland.

If we all play our part, we can all help protect ourselves, our families and Scotland against coronavirus.

screenshot of app logged in