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Website accessibility

NHS Education for Scotland (NES) are committed to easy access for everyone. We're constantly working towards improving the accessibility of this website to ensure we provide equal access to all of our users.

The NHS Scotland COVID Check website was first launched in September 2021. 

This website is compliant with the  new government legislation.

This website is improved on a regular basis in an Agile way and we want to be clear and transparent with regards to what we are doing to improve accessibility for the users of this software.

This website is run by NHS Education for Scotland . We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • skip to content links at the top of the page

AbilityNet   has advice on making your device easier to use if you have a disability.

How accessible this website is

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. 

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email: support.web@nes.scot.nhs.uk
We’ll consider your request and get back to you in 5 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Websites) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint contact the Equality Advisory and Support Service (EASS) .

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. If you are deaf and would like to communicate with us without visiting the office please contact us using the email address below and we can use contactSCOTLAND-BSL  interpretation service to discuss your issues.

Email:colin.sanders@nhs.scot

Telephone: 0141 223 1400 (ask for Colin Sanders)

Address: 2 Central Quay, 89 Hydepark Street, Glasgow, G3 8BW

Technical information about this website’s accessibility

NHS Education for Scotland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Websites) (No. 2) Accessibility Regulations 2018.

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. 

How we tested this website

This website was last tested on the 6th September 2021. The test was carried out by a member of staff from NES Digital using a combination of Lighthouse Accessibility Auditing Tools (integrated Chrome and Internet Explorer development tool), keyboard navigation and JAWS screen reader software.

Pages that were tested:

  • homepage
  • pages with content
  • FAQ pages


This statement was last updated on 6th September 2021.

Help stop the virus. Download the app today.

By using the NHS Scotland COVID Check app, alongside existing public health and contact tracing measures, you can help to stop the spread of the virus in Scotland.

If we all play our part, we can all help protect ourselves, our families and Scotland against coronavirus.

screenshot of app logged in